At Kona, we understand the importance of accessible and affordable mental health care for government employees and their families. That’s why we proudly partner with the Government Employee Health Association (GEHA) to provide high-quality mental health services to GEHA members.
About GEHA
- Function: GEHA is a nonprofit provider of health and dental plans for federal employees, retirees, and their families.
- Coverage: Offers a variety of plans, including Standard and High Option plans, with comprehensive mental health benefits.
- Clients: Serves federal employees, retirees, and their dependents across the United States.
GEHA is one of the largest and most trusted health plan providers for federal employees, delivering affordable coverage options and an extensive network of healthcare providers.
Your Coverage with Kona Counseling
Kona Counseling works with GEHA to ensure its members can access a wide range of mental health services. We aim to make the process simple and stress-free, so you can focus on your well-being.
What Services Are Covered?
Most GEHA plans cover:
- Individual Therapy: Personalized support for mental health challenges.
- Couples Counseling: Strengthening relationships and resolving conflicts.
- Family Therapy: Enhancing communication and connection within families.
- Telehealth Services: Convenient virtual therapy options.
View a full list of counseling specialties for GEHA Insurance.
How to Verify Coverage
To confirm your coverage and benefits with GEHA:
- Once you’ve scheduled your appointment, enter your insurance information in our Simple Practice client portal.
- Our team will verify your plan, network status, and any copay or deductible requirements.
- We’ll ensure everything is in place before your first session to provide a hassle-free experience.
If you prefer, you can also verify your coverage directly by contacting GEHA at the number on the back of your insurance card.
Is My Plan In-Network or Out-of-Network?
Kona Counseling is in-network with most GEHA plans. Once you provide your insurance details, we will confirm your:
- Coverage: What services your plan includes.
- Costs: Your copay, deductible, or coinsurance responsibilities.
- Network Status: Whether your plan is in-network for the most affordable rates.
Learn more about In-Network vs. Out-of-Network Benefits.
Why Choose Kona Counseling?
At Kona Counseling, we are committed to helping GEHA members achieve their mental health goals. Here’s why clients trust us:
- Tailored Therapy: Each session is customized to meet your specific needs.
- Experienced Clinicians: Our therapists are highly skilled in various therapeutic approaches.
- Confidential Environment: We provide a safe, supportive space for personal growth.
- Convenient Access: Flexible scheduling and telehealth options make care accessible wherever you are.
Getting Started
Taking the first step toward better mental health is simple:
- Contact Us: Call 1-866-847-0695 or fill out our online contact form.
- Schedule Your First Session: Our team will guide you through the process and ensure a seamless start to your therapy journey.
- Submit Insurance Details: Enter your information into our Simple Practice client portal.
We’re here to answer any questions you may have about your GEHA coverage or therapy in general.
Need More Information?
If you need additional details about your GEHA plan or benefits, you can contact GEHA directly:
- GEHA General Contact Number: 1-800-821-6136
- Visit the GEHA website for more information.
What if My Insurance Changes?
If your coverage changes, you can explore other options such as COBRA or plans through Healthcare.gov. Kona Counseling accepts most Healthcare.gov plans, so you can continue receiving care without interruption.
At Kona Counseling, we are dedicated to providing exceptional care for GEHA members and their families. Let us help you take the first step toward mental wellness—contact us today!
How Can We Help?
Whether you’re curious about our therapy services, how to schedule an appointment, or what to expect during your first session, we’re here to assist you. If you have additional inquiries not covered here, please don’t hesitate to reach out to us.
Can I still receive a superbill for out-of-network insurance reimbursement?
Yes. If your insurance plan includes out-of-network benefits, we can provide you with a superbill to submit for potential reimbursement. Please keep in mind that if you submit your sessions to insurance for reimbursement, then traditional insurance requirements will apply.
Can I switch to insurance later if I decide to use it?
Yes, you can switch to using insurance at any time if your coverage includes mental health benefits. However, you will need to provide the necessary insurance information and complete verification before your next scheduled session. Also, sessions previously completed under cash pay cannot be submitted to insurance.
Can cash-pay clients access telehealth services?
Absolutely. Cash-pay clients have the same flexibility as insured clients to book telehealth sessions based on their preferences.
Does cash pay guarantee quicker access to therapy sessions?
While we strive to accommodate all clients as soon as possible, cash-pay clients often experience quicker scheduling since insurance verification is not required.