At Kona Counseling, we've proudly partnered with BlueCross BlueShield Arizona since January 2020. Our collaboration with such a trusted insurance provider strengthens our commitment to providing top-notch mental health services.
About BlueCross BlueShield Arizona
BlueCross BlueShield Arizona covers 1.8 million Arizonans and has served the Arizona community for over 75 years. As of 2024, BlueCross BlueShield covers 1 in 3 people (107 million) across the United States, making it one of the most expansive health plans in the country. They also cover over half of all U.S. Federal Employees, making BlueCross BlueShield the world's largest single health plan group.
BlueCross BlueShield is a network of independent companies operating across the United States, the District of Columbia, and Puerto Rico. What does it mean that they are a network of independent companies? This means there are 33+ independent, locally owned and operated companies throughout these regions.
This structure allows BlueCross BlueShield companies to offer personalized healthcare based on the unique needs of the communities they serve. For example, some BlueCross BlueShield companies may be nonprofits, while others may be mutual companies owned by their members or for-profit entities.
What Therapy Services Doess BlueCross BlueShield Arizona Cover?
Typically, BlueCross BlueShield Arizona plans cover the following:
- Individual Therapy
- Couples/Marriage Counseling
- Family Therapy
- Telehealth
View a full list of counseling specialties for BlueCross BlueShield Arizona Insurance.
Your BlueCross BlueShield Arizona Coverage with Kona Counseling
Fortunately, Kona Counseling can accept most BlueCross BlueShield Arizona plans. Our partnership ensures that you receive the highest quality mental health care without the added stress of worrying about coverage.
To ensure a smooth and hassle-free experience, it is important to enter your insurance information as soon as possible into your Simple Practice client portal. This allows us to verify your coverage and make sure everything is in place before your first session.
Is my plan In-Network or Out-Of-Network?
While Kona Counseling is in-network with BlueCross BlueShield, it is essential to note that this does not guarantee in-network status with all BlueCross BlueShield plans. Each plan has its own network and coverage rules. If your plan classifies Kona or a specific Kona provider as out-of-network, we still welcome you to use your out-of-network benefits. For more information, click the link below.
In-Network & Out-of-Network Benefits (link)
Why Choose Kona Counseling?
- Personalized Care: We believe in a tailored approach to therapy, ensuring each session meets your unique needs and goals.
- Experienced Professionals: Our therapists are highly trained and experienced in various therapeutic modalities, ensuring you receive the best care.
- Confidential and Safe Environment: Your privacy and comfort are our top priorities. We provide a safe and confidential space for you to explore your thoughts and feelings without judgment.
- Convenient Access: With flexible scheduling options and telehealth services, accessing mental health care has never been easier.
Getting Started
If you are a BlueCross BlueShield client, starting your journey with Kona Counseling is simple. Fill out the contact form or call us at: 1-866-847-0695, and our friendly staff will guide you through the process. We are here to help you with any questions you may have about your coverage, benefits, or therapy in general.
At Kona Counseling, we are dedicated to helping you achieve mental wellness and a better quality of life. Thank you for choosing us as your partner in mental health care.
We look forward to supporting you on your journey to mental wellness.
Need to Contact BlueCross BlueShield Arizona Directly?
Feel free to call BlueCross BlueShield Arizona toll-free at (800) 232-2345 or check out their website on getting the care you need.
What if I lose my coverage through my employer?
You have options to choose a plan through Cobra or through Healthcare.gov. Kona cannot accept Cobra plans, but we can accept most healthcare.gov plans. We recommend Exploring the plans available through each option to make the best choice for you.
How Can We Help?
Whether you’re curious about our therapy services, how to schedule an appointment, or what to expect during your first session, we’re here to assist you. If you have additional inquiries not covered here, please don’t hesitate to reach out to us.
Can I still receive a superbill for out-of-network insurance reimbursement?
Yes. If your insurance plan includes out-of-network benefits, we can provide you with a superbill to submit for potential reimbursement. Please keep in mind that if you submit your sessions to insurance for reimbursement, then traditional insurance requirements will apply.
Can I switch to insurance later if I decide to use it?
Yes, you can switch to using insurance at any time if your coverage includes mental health benefits. However, you will need to provide the necessary insurance information and complete verification before your next scheduled session. Also, sessions previously completed under cash pay cannot be submitted to insurance.
Can cash-pay clients access telehealth services?
Absolutely. Cash-pay clients have the same flexibility as insured clients to book telehealth sessions based on their preferences.
Does cash pay guarantee quicker access to therapy sessions?
While we strive to accommodate all clients as soon as possible, cash-pay clients often experience quicker scheduling since insurance verification is not required.